Stop Letting Your Enquiries Go Cold

Messages come in after hours. Calls get missed mid-tour. Prospects move on.

CharterMate improves your response time and follow-up so you convert more bookings from the leads you already have.

No lock-in contracts. Cancel anytime.

Fast Replies Win Tours.

Slow Replies Lose Them.

Most tour operators don’t lose bookings because their tours aren’t good.

They lose bookings because:

  • Enquiries come in after hours
  • Follow-up depends on memory
  • Prospects don’t get a clear next step

If they don’t hear back fast, they book someone else.

Built for tour operators.

Built for conversion.

CharterMate captures enquiries, replies instantly, and follows up until the lead is booked or closed out.

No chaos. No chasing. No missed opportunities.

What You Get:

  • Instant replies (including after hours): every enquiry gets a response and a next step.
  • Follow-up that runs automatically: stop losing bookings to well reply later.
  • Booking requests + reminders: reduce no-shows and last-minute confusion.
  • Review requests after every tour: build your reputation without staff chasing.
  • Seasonal broadcast templates: fill quieter weeks with one send.
  • A clear pipeline: see whats new, whats booked, and whats stuck.

Start With a setup that matches your tour type

Pick your tour type at sign-up and CharterMate loads a ready-to-run setup: pipeline stages, enquiry forms, message templates, and workflows.

Tour Types

  • Day Tours
  • Private Charters
  • Adventure Tours
  • Multi Day Tours
  • Premium Experiences

Need more than one tour type? Add additional packs later, without rebuilding your system.

How it Works

  1. Choose your tour type
  2. Connect email
  3. Publish your enquiry form
  4. Brand your email responses
  5. Turn on after-hours reply & follow up
  6. Start converting more bookings

Features

Reply Fast

After-hours email auto-replies to keep enquiries warm.

Follow Up Automatically

Pre-built email follow-up sequences keep enquiries moving.

Confirm and Remind

Email confirmations and reminders to reduce no-shows.

Generate Reviews

Post-tour email review requests run without chasing.

FAQs

Yes. It’s a Tour Enquiry Conversion CRM built to improve response time and follow-up.

No. CharterMate is designed to deliver value without deep booking engine integrations at launch.

Yes. Choose one tour type at sign-up, then add additional Packs as upgrades.

No. CharterMate is self-serve software with ready-to-run templates. You control your wording and settings.

No, you can cancel at anytime.

Stop Letting Your Enquiries Go Cold

Choose your tour pack, connect your email, and get your first automated replies running today.

No lock-in contracts. Cancel anytime.